HomeInterested Parties
4. Factory audit(irregularly)5.Company official website(irregularly)6.Customer satisfaction survey (once a year)Questionnaire filling(irregularly)4.Factory audit(irregularly)5.Company official website(irregularly)6.Customer satisfaction survey (once a year)5.Questionnaire filling(irregularly)
| Interested Parties | Issue Concerned | Communication channels, response methods and communication frequency |
Communication performance in 2025 |
|---|---|---|---|
| SharShareholder / Investor | Corporate governance Investment plan Shareholder participation Operating performance |
1.Announce operating income(once a month) 2.Announce financial report (once per quarter) 3.Regularly conduct legal person briefing sessions or online legal briefing sessions(at least once a year) 4.Hold annual shareholders’ meeting and publish annual report(once a year) 5.Receive visits from domestic and international institutional investors (Ad Hoc ) 6.Set up stock affairs and investor relations windows for communication (Ad Hoc) 7. Major news released at MOPS(Ad Hoc ) Responsible Department: Spokesperson: Cheng Ching-Siang , Assistant Manager Telephone: 06-2615151 # 225 Email: joanc@tayih-ind.com.tw |
1. Monthly revenue announcements, 12 times in total. 2. Quarterly financial report announcements, 4 times in total. 3. One investor briefing session held. 4. One shareholders' meeting held and annual report published. 5. 16 major announcements in both Chinese and English. |
| Employee | Compensation & Benefits Talent Development Labor Relations Diversity & Equality Physical and Mental Health, Environmental Safety |
1.Human Resource Department (once every two months) 2.The Staff Welfare Committee meeting (once a month) 3.The Safety and Health Committee meeting (once a month) 4.Company assembly (once per quarter) 5.Online education and training (Ad Hoc ) 6.Education training and publicity courses(Ad Hoc) 7.Email contact(Ad Hoc) Responsible Department: HR manager: Tsai Tsung-Han, Manager Telephone: 06-2615151 # 216 Email: jefftime@tayih-ind.com.tw |
1. Human Resource Department:6 times in total. 2. The Staff Welfare Committee meeting:12 times in total. 3. The Safety and Health Committee meeting:12 times in total. 4. Online education and training: 30 courses, 64 hours, with 1,235 participants. 5. Education training: 28 courses, 35 hours, with 352 participants. 6. Two email complaints were received and both cases have been resolved. |
| Customer | Product and service quality Competitiveness of product prices Performance of delivery dates Customer relationship management Protection of customer privacy |
1.Telephone contact (Ad Hoc) 2.Email contact (Ad Hoc) 3.Customer visit (Ad Hoc) 4.Factory audit(Ad Hoc) 5.Company official website(Ad Hoc) 6.Customer satisfaction survey (once a year) Responsible Department: Sales manager: Hou,Wei-Zhe , Special assistant Tel : 06-2615151 #393 E-mail: kevin@tayih-ind.com.tw |
1.In 2025, the Company conducted one comprehensive review of its International Automotive Task Force IATF 16949 Quality Management System documentation to ensure 100% validity of certification and to demonstrate stable and reliable product supply quality. 2.In 2025, the Company held one New Technology Showcase and Technical Exchange Forum per quarter, for a total of four sessions during the year. These events were organized to share the latest developments in optical and lighting technologies and to maintain the Company’s leadership in brand innovation and technological application. 3.In 2025, the Company conducted one assessment of product price competitiveness, including benchmarking and teardown analysis of competitors’ lighting products to verify cost structures and ensure that the Company’s product competitiveness remained aligned with market conditions. In response to significant external factors, such as tariff policies, the Company convened monthly meetings to maintain transparent communication with customers and jointly develop competitive commercial solutions. 4.In 2025, the Company collected monthly delivery quality performance reports from each customer as reference for performance tracking, totaling 12 reviews for the year. 5.In 2025, the Company conducted non-regular monthly visits to different customers to ensure timely understanding of customer requirements and market dynamics, with more than 30 customer visits completed during the year. 6.The Company conducted customer supplier satisfaction survey every six months. Through quantitative analysis, the Company evaluated its corporate governance and operational performance to ensure that its services met or exceeded customer expectations. A total of 10 completed questionnaires were received in 2025. 7.In 2025, the Company carried out one review of the validity periods of NDA executed with customers to ensure continued compliance. 8.In 2025, the Company conducted quarterly internal education and training sessions (four sessions in total) to reinforce information security and confidentiality awareness in compliance with the principles of International Organization for Standardization ISO 27001 regarding information security and privacy protection. |
| Supplier | Supplier management Product quality and safety Status of business operation |
1.Key Supplier Evaluation & Engineering supervision Guidance (Annual Plan) 2. Supplier contact via phone and email (Ad Hoc) 3. Supplier Delivery Performance Evaluation (once a month) 4. Monthly Quality Meeting with suppliers (once a month) 5.Questionnaire filling(Ad Hoc) Responsible Department: Procurement manager: Gong Min-long, Manager Telephone: 06-2615151 # 250 Email: evan@tayih-ind.com.tw |
1. According to the annual plan, a total of 14 suppliers were evaluated, and engineering supervision and guidance were conducted 66 times. 2. Ad hoc contacts were made as needed based on business requirements. In 2025, the main contacts focused on assessing the impact of typhoons and earthquakes, conducted a total of four times, to ensure safe and stable operations. 3. Supplier delivery performance (quality, timeliness, and cooperation) was assessed monthly, with rewards and penalties applied, totaling 12 assessments. 4. Monthly quality meetings with suppliers were held, totaling 12 sessions, with quality targets achieved. 5. In August 2025, a carbon emission survey was conducted, covering 32 key suppliers in major industries. |
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Legal person relationship
Finance Senier Manager Cheng
Tel: 886-6-2615151
Fax: 886-6-2644614
Email:joanc@tayih-ind.com.tw
Investor Services
Stock Specialist
Tel: 886-6-2615151#208
Fax: 886-6-2644614
Email:budget@tayih-ind.com.tw